Behind the Culture: A Closer Look at Aspley Mazda’s New Car Sales Experience

March 18, 2024

Aspley Mazda doesn’t just sell cars. More than a dealership, we’re a people-first organisation committed to cars, community and culture. Whether this is the first car you’ve bought from us or the latest of many, we aim to apply the same standards of excellence and positive energy to every customer interaction we have. If you’re seeking a new car in Brisbane, we’ll make sure the transaction is respectable, accountable, transparent and direct every step of the way.

Whichever model from the New Mazda range you have your eye on, whether it’s the timeless refined luxury of the Mazda 6 or Australia’s favourite SUV the CX-5, you need a dealer you can trust. Buying a new car rather than a used model doesn’t have to mean losing money. While a new car’s value will depreciate, building a relationship with the right dealer will allow you to trade up every two or three years if you want to.

With Aspley Mazda, choosing a new Mazda in Brisbane is a more relaxed and easygoing experience. There’s no “hard sell”. No high-pressure sales techniques. Just our team getting to know you and helping you buy the car that best suits your needs.

In this article, we go behind the culture to take a closer look at Aspley Mazda’s new car sales experience, and what to expect when you come to us for a new car in Brisbane.

Step 1: Getting to Know You

First things first, a member of our team will get to know you over a barista-made coffee or a cool drink from Refuelled Coffee Co., our very own on-site cafe. We’ll discuss your lifestyle, your family’s needs and your goals for your new vehicle in order to hone in on the new cars in Brisbane that suit you best.

Step 2: Helping You Find the Right Car

Whether you already have a shortlist of Mazdas you’re considering or you’re open to all suggestions, we’ll show you through our new Mazda range and help you decide. Take a look around our showroom and you can see the colours, sizes and interiors of our cars for yourself, and test just how comfortable it is to be in the driver’s seat.

Step 3: Test Drives

Of course, you want to see how it feels to be behind the wheel before you spend money on a new Mazda. Taking one for a spin, either alone or with a member of our team, helps make the decision-making process easier. For those who are busy or don’t have flexible schedules, we offer 24-hour test drives and can bring a car to your home or office.

Step 4: Finance Options and Decision-Making

If you’re choosing to finance your vehicle, we keep your options as flexible and tailored to suit your needs as the rest of our approach. We introduce you to our Business Managers, who are experts when it comes to all things finance. Whether you’re after a car loan in your own name or your business’s, our Fixed Rate Car Loan offers you ultimate flexibility including your choice of loan term and repayment frequency.

Our Mazda Tailored Rate is personalised to suit your unique circumstances – the opposite of a one-size-fits-all approach. If you like the sound of a new Mazda more often, a Mazda Assured Guaranteed Future Value Loan may well be the way to go for you.

Step 5: Aftercare

Once you have your car and colour locked in, our Aftermarket team will help you customise your new car with accessories, personalised plates or additional vehicle protection packs. While this is always something you can leave until further down the line, you have the option to add this on to the total amount while you’re financing.

Step 6: Your New Car Delivery Date

Wait for the arrival of your new car in Brisbane. Our deliveries team will keep you in the loop on its progress and get you booked in for a pick-up date. If we have your car in stock, you won’t be waiting long at all. But if it’s still on its way to the dealership or it’s a brand new build entirely, then our team will keep you posted with updates.

Aspley Mazda’s New Cars

Aspley Mazda stocks the entire new Mazda range. So if you’re looking for a new car in Brisbane, we’re very pleased to offer you any new Mazda on the market.

A family-owned business established over 50 years ago, we have a long history of finding the right new and used car models for the people in Brisbane. Our commitment to outstanding customer service has always been part of our approach, and it’s just as important to us as providing high-quality cars. Drop in and see us to go behind the culture for yourself.

To see our full range and choose your New Mazda in Brisbane, come and see our showroom at 1441-1461 Gympie Road, Aspley on Brisbane’s northside or book a test drive.